Company is not following Apple and Google in suspending practice altogether
Amazon has given Alexa users the option to disable human review of their voice recordings, and committed to greater clarity about its use of the strategy in future, but says it will not follow Google and Apple in halting the practice altogether in Europe.
Echo owners, and other users of the company’s virtual voice assistant, can turn off human review in the Alexa privacy page by disabling a setting labelled “help improve Amazon services and develop new features”.
A company spokesperson said: “We take customer privacy seriously and continuously review our practices and procedures. For Alexa, we already offer customers the ability to opt out of having their voice recordings used to help develop new Alexa features.
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